Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We'll notify you via email if there is a significant delay.

Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to become active.

Lost or Damaged Packages Novellea Co is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us at [your email] within 7 days of delivery with photos of the damage, and we will do our best to assist you.

Contact Us For any shipping-related questions, please reach out to us at nozitheloncube23@gmail.com